Privacy Policy

Introduction

Welcome to The Calgary Legal Team's Privacy Policy. We are committed to protecting your personal information and respecting your privacy rights. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

This policy is designed to comply with applicable privacy laws, including Alberta's Personal Information Protection Act (PIPA) and other relevant Canadian privacy regulations. By accessing or using our website, you agree to the terms of this Privacy Policy.

This page was last updated on March 31st, 2025

Definitions

  • "We," "us," "our," and "the firm" refer to The Calgary Legal Team, located at 1859 17 Ave SW, Calgary, AB T2T 5W3, Canada.

  • "You" and "user" refer to the person accessing or using our website.

  • "Personal information" refers to any information about an identifiable individual, such as name, email address, phone number, or any other data that can identify you.

  • "Non-personal data" refers to information that does not directly identify you, such as browser type, device information, and website usage statistics.

  • "Third parties" refer to external service providers like Lawbrokr, Kenect, and analytics platforms that help us deliver and improve our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, physical address)

  • Professional information (occupation, employer)

  • Case-related information provided through our website forms or third-party platforms

  • Communication preferences

  • Any other information you voluntarily provide to us

Non-Personal Data

We also collect non-personal data through automated means, including:

  • Browser type and version

  • Operating system

  • Referring website

  • Pages visited on our website

  • Time spent on pages

  • Clicks and interactions with website elements

  • Date and time of website visits

Collection Methods

We collect information through:

  • Direct submission via contact forms, consultation requests, and other interactive elements on our website

  • Communications through email, phone, or text

  • Third-party platforms like Lawbrokr and Kenect

  • Automated technologies such as cookies, web beacons, and Google Search Console

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our legal services

  • To communicate with you about your inquiries or our services

  • To process consultation requests and initial client intake

  • To comply with our legal and professional obligations

  • To send you updates, newsletters, or promotional materials (with your consent)

  • To enhance website functionality and user experience

  • To analyze website usage and improve our digital presence

  • To detect and prevent security incidents

We will only use your personal information for the purposes for which it was collected, unless we obtain your consent or are required by law to use it for other purposes.

Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating our website and conducting our business, including:

  • Lawbrokr for client intake and communication

  • Kenect for text messaging and reputation management

  • Google Search Console for website analytics and performance monitoring

  • Website hosting and maintenance providers

  • Professional advisors and consultants

These third parties are contractually obligated to keep personal information confidential and use it only for the purposes for which we disclose it to them.

Legal Requirements

We may disclose your information when required by law, such as:

  • In response to a court order or other legal process

  • To comply with legal obligations

  • To protect our rights, privacy, safety, or property

  • To investigate, prevent, or take action regarding illegal activities or violations of our Terms and Conditions

Business Transfers

If our firm undergoes a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

We Do Not Sell Your Information

The Calgary Legal Team does not sell, rent, or trade your personal information to third parties for marketing or promotional purposes. We value your privacy and maintain the confidentiality of your information in accordance with our professional obligations.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Secure storage systems

  • Encryption of sensitive information

  • Access controls and authentication procedures

  • Regular security assessments

  • Staff training on privacy and security practices

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on:

  • The type of information

  • Our ongoing relationship with you

  • Legal or professional requirements

  • Limitation periods for potential claims

When we no longer need your personal information, we will securely delete or anonymize it.

Your Privacy Rights

You have certain rights regarding your personal information, including:

  • Right to Access: You can request access to your personal information that we hold.

  • Right to Correction: You can request that we correct inaccurate or incomplete information.

  • Right to Deletion: In certain circumstances, you can request that we delete your personal information.

  • Right to Restrict Processing: You can request that we limit how we use your personal information.

  • Right to Withdraw Consent: Where we rely on your consent to process your information, you can withdraw this consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us recognize your device and remember certain information about your visit.

Types of Cookies We Use

  • Essential cookies: Necessary for the website to function properly

  • Preference cookies: Remember your settings and preferences

  • Analytics cookies: Help us understand how visitors interact with our website

  • Marketing cookies: Track your browsing habits to deliver targeted advertising

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically delete or reject cookies, but this may affect the functionality of our website. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

Third-Party Platforms

Our website integrates several third-party platforms that may collect and process your information:

Lawbrokr

We use Lawbrokr for client intake and scheduling. When you interact with Lawbrokr on our website, your information is subject to both our Privacy Policy and Lawbrokr's Privacy Policy. We encourage you to review Lawbrokr's privacy practices.

Kenect

Kenect provides our text messaging and reputation management services. By using this feature, you consent to receive text messages from us through the Kenect platform. Information shared via text is subject to both our Privacy Policy and Kenect's Privacy Policy.

Google Search Console

We use Google Search Console to analyze website performance and improve user experience. This tool collects non-personal data about how users interact with our website. For more information, please review Google's Privacy Policy.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

International Users

Our website and services are designed primarily for users in Alberta, Canada. If you access our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where our servers are located.

By using our website, you consent to the transfer of your information to Canada and understand that Canada may have different data protection rules than those in your country. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be effective as of the date stated at the top of this page. We encourage you to review this Privacy Policy periodically.

For significant changes that materially alter your rights or our practices, we will provide notice through our website or by email. Your continued use of our website after such modifications constitutes your acknowledgment of the modified Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We are committed to working with you to resolve any privacy concerns and will respond to your inquiry promptly.